Cancellation And Returns
What is your return policy?
Inform us within 2 days of delivery, we will replace only damage and wrong products. Please keep the item in its original condition, with the brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in the manufacturer packaging, for a successful return pick-up . In the event of receiving a damaged product, we may contact you to ascertain the damage or defect in the product. Electric breast pump, feeding bottles, diaper bag, cutlery, sipper, nibbler, toothbrush, baby toys, cloth diaper, food feeder, baby insert are non-returnable items due to hygiene clause. We may offer a replacement if there’s any damage to the product. For EBP and MBP if there’s any problem, first our technician will check, if it cannot be fixed, in that case, we will offer the replacement. The return or replacement will be only applicable if you have received wrong and damage product. If product is ok and customer want to replacement then customer have to pay shipping charges.
What is the refund policy for the returned item?
No refund policy applicable.
How do I replace/exchange my order?
If you need to return or exchange an item, reach out to our customer care team. Call them on +91 6353870767 or send them an email at firstname.lastname@example.org. Share your order details with them and they will do the needful.
When will my return get picked up?
We send the return pick-up request to our Logistics partners as soon as we receive the return request from you. Our Logistics partner pick-up the Product/s within 2-3 days of receiving the request. Our Logistic Partners shall make two attempts to pick up the Product/s. If the item is not picked up in the 2nd attempt, the return request shall be considered complete at our end. In that scenario, you can raise a fresh Return request in case you are eligible. For more details, please contact our Customer Care. Please keep the shipment ready as detailed above and ensure that you return all items for which the request was raised. If you fail to do so, the return option may not be available to you in the future, the discretion of which shall lie completely with the Company.
Changes to these Terms and Conditions
www.bembika.in reserves, the right to amend, change, remove or add part, parts, or entirely to these terms and conditions without notice. It is your responsibility to frequently review these terms and conditions any amendments, changes, or additions posted by www.bembika.in